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【我为群众办实事】花林寺镇:窗口“搬进”群众家 上门办证解民忧

2025-11-06 10:48  

远安融媒讯(通讯员 徐虹霞)"咔嚓"一声,一张标准的身份证照片在村民家中采集完成。10月29日,花林寺镇党群服务中心组织工作人员专程前往卫家岗村,为行动不便的群众提供上门办证服务,让政务服务更显温度。

日前,该镇党群服务中心接到群众求助,称其妻子因身体原因无法前往办理身份证换领。了解情况后,服务中心立即启动上门服务机制。在村民家中,工作人员细心协助当事人整理仪表,借助"鄂汇拍"小程序现场完成照片采集与信息录入,顺利办妥身份证换领业务。

服务不止于办证。了解到该户家中正请人帮忙干农活,工作人员借机向在场村民发放政策宣传资料,详细讲解养老保险缴费、社保办理退休条件及养老资格认证等热点问题,将惠民政策送到群众身边。

此次上门服务是花林寺镇深化便民服务的生动实践。通过变"群众跑腿"为"干部上门",有效解决了特殊群体办事难题。该镇表示,将继续探索便民服务新举措,不断提升政务服务水平。

一审:刘世卫

二审:周大威

三审:陈大春

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